PRIVACY POLICY

Effective date: August 31, 2026

Serenity Senior Care Advisors, LLC respects your privacy. This policy explains how we collect, use, and protect information submitted through this website.

INFORMATION WE COLLECT

When you contact us through this website, we may collect your name, email address, telephone number, preferred contact method, service interests, and any information you choose to include in your message.

Our website platform may also collect limited technical information, such as browser type, device information, pages visited, and cookies used to operate and improve the website.

HOW WE USE INFORMATION

We may use your information to:

• Respond to your inquiry
• Discuss senior care options and resources
• Provide guidance or coordinate requested services
• Connect you with senior care communities or trusted professionals, with your knowledge or authorization
• Operate, secure, and improve our website and business
• Meet legal or regulatory obligations

HOW WE SHARE INFORMATION

Serenity Senior Care Advisors does not sell your personal information. We may share information with service providers that help operate our website or business. When appropriate, we may also share information with senior care communities or other professionals at your request or with your authorization.

INFORMATION SECURITY AND RETENTION

We use reasonable safeguards to protect the information we receive. However, no online transmission or storage method can be guaranteed to be completely secure. We retain personal information only as long as reasonably necessary for the purposes described in this policy or as required by law.

SENSITIVE INFORMATION

Please do not submit Social Security numbers, financial account information, insurance identification numbers, detailed medical records, or other highly sensitive information through the website contact form. Contact us directly if sensitive information may be needed.

COOKIES AND THIRD-PARTY SERVICES

This website may use cookies and services provided by Squarespace or other vendors to support website functionality and analytics. You may control cookies through your browser settings. Links to third-party websites are governed by those websites’ own privacy practices.

YOUR CHOICES

You may contact us to request access to, correction of, or deletion of personal information you previously submitted, subject to applicable legal and business recordkeeping requirements.

CHILDREN’S PRIVACY

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

CHANGES TO THIS POLICY

We may update this policy periodically. Any changes will be posted on this page with a revised effective date.

Questions about this Privacy Policy may be directed to:

Serenity Senior Care Advisors, LLC
info@serenityseniorcareadvisors.com
Serving the Chicagoland area